We would like the privilege to serve you or your loved one with one of our dependable nurse aides. With our own aging parents, we understand the in-home care challenges each of you face. We offer a toll-free number (866-983-7587) for your convenience. Please call to begin a relationship with us. So we can share with you the type and cost of a home care program that is specifically designed for you or your loved one.
We want you to know that we have done our very best to make homecare as affordable as possible. For six years, our customer satisfaction has been extremely exception; by many who have given us feedback about our private home care agency. Thank you in advance for giving us the opportunity to engage in conversation about home care services.
When you call to inquire of our services, one of our staff will discover your needs and address your questions.
Our Client Relations Representative will assist you with interpreting your Long-Term Care Policy if necessary or will help determine the best schedule you or your loved one needs to remain safe and living independently as possible.
Our admission nurse or a member of our team will inform you about two documents necessary to sign before we can begin services. The Service Agreement is a contract of our responsibilities with each other i.e. our agency and you which is required by the State Regulatory office. This Agreement can end at any time with a forty-eight hour notice. The signed Client Bill of Rights is our responsibility to inform you about your rights we are obligated to. He will indicate the next steps and the staff member who will facilitate services.
The Staffing Coordinator will call to introduce self and inform the name of the agency caregiver who will arrive at the appointed time to serve.
Our Nurse manager will call to set an in-home visit. She will complete a Care Plan along with the wishes of the family. The Care Plan directs our staff to effectively serve our client.
The Agency Caregiver will arrive and use the client's phone to complete check in with Agency. She will adhere strictly to the content of the Care Plan developed by the Nurse Manager.